About the e-business benchmark report

Now in its second year, the annual Sage Pay e-business benchmark report is designed to offer a comprehensive insight into the latest trends, techniques and behaviours that are delivering success for the UK and Ireland’s e-commerce businesses.

The report is free to download and is peppered with statistics, top tips and case studies to help you maximise those all-important conversion rates. It focuses on:

  • Getting people to your site
  • Influencing purchase
  • Making it easy for people to pay
  • Fraud and security
  • Expanding overseas
  • Mobile commerce

The 2011 report is based on a survey of over 1,000 e-businesses of all sizes and types and was conducted between May and June 2011. It also includes insights from Sage Pay's own customer base of 34,000 businesses.

Download the report